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MFSA Regulated 48817 | FCA ID# 524754 | Rollover Rates | Spreads

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    Refund and Cancellation Policy

    Customers may withdraw funds from their trading account at any time.  When a customer submits redemption FXDD Malta shall endeavour to process the redemption request within one to two business days.  In order to expedite the process Customers are advised to ensure that the redemption form contains the correct details and has been completed in its entirely.

    FXDD Malta must be satisfied that the sender is the Client before making any amount available to the Client‘s Trading Account, otherwise the Company reserves the right to refund / send back the net amount received to the remitter by the same method as received.

    FXDD does not accept any refunds to a person or entity other than the person or entity whose name appears on the Account unless FXDD’s compliance department has specifically approved the payment.

    Mistakes made by the Company during transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client may have to suffer the loss.

     FXDD Malta charges $40 to your account after the first redemption per month. A $50 transfer charge will be applied when sending funds to another Forex Broker, which will be deducted from the amount being transferred. When the redemption amount is less than $100 there will be an additional $25 fee Charged.  FXDD Malta is not responsible for any fees charged by intermediaries and other payment services providers including but not limited to foreign exchange rate fees, withdrawal fees and any other administrative fees.  For further information on charges and fees please contact the customer service at +356 2013-3933

    Chargebacks

    In cases where clients submit a chargeback, clients are responsible to cover any reversed payments and or chargeback fees.

    Cancellation

    Customers may cancel their account application at any time.  FXDD Malta may request a reason for the client’s cancellation decision in an effort to improve the services given to customers.  FXDD Malta may not cancel any accounts which have an account balance or open positions. Customers are required to redeem the funds and close current open positions before the account is cancelled.  For further information on order cancellation customers are urged to read the FXDD customer agreement. 

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    About FXDD

    © 2018  FXDD, Newport Tower, 525 Washington Blvd #1405, Jersey City, NJ 07310

    HIGH RISK WARNING: Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.

    ADVISORY WARNING: FXDD provides references and links to selected blogs and other sources of economic and market information as an educational service to its clients and prospects and does not endorse the opinions or recommendations of the blogs or other sources of information. Clients and prospects are advised to carefully consider the opinions and analysis offered in the blogs or other information sources in the context of the client or prospect's individual analysis and decision making. None of the blogs or other sources of information is to be considered as constituting a track record. Past performance is no guarantee of future results and FXDD specifically advises clients and prospects to carefully review all claims and representations made by advisors, bloggers, money managers and system vendors before investing any funds or opening an account with any Forex dealer. Any news, opinions, research, data, or other information contained within this website is provided as general market commentary and does not constitute investment or trading advice. FXDD expressly disclaims any liability for any lost principal or profits without limitation which may arise directly or indirectly from the use of or reliance on such information. As with all such advisory services, past results are never a guarantee of future results.