How may I make an enquiry in relation to my trading account?
FXDD Malta strives to ensure that all customer enquiries are dealt with promptly and effectively.
We are committed to assist you in any enquires which you might have regarding your trading account. Preferably account enquires should be submitted in writing via email to firstname.lastname@example.org
Please include the following details in the enquiry: Name and Surname, Account Number, order number and details about your enquiry. Your enquiry will be acknowledged and FXDD Malta will strive to resolve the matter as soon as possible.
FXDD Malta has replied to my enquiry but I am not satisfied with the reply. What is my next step?
You may contact FXDD Malta Compliance Officer at email@example.com who will look into your enquiry. FXDD Malta Compliance Officer will independently review your enquiry and will inform you of its outcome.
I am still not satisfied with the manner in which my enquiry was handled. What shall I do?
You may refer your case to the Customer Complaints Unit at the Malta Financial Services Authority (MFSA) via e mail to firstname.lastname@example.org .
HIGH RISK WARNING: Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.
ADVISORY WARNING: FXDD provides references and links to selected blogs and other sources of economic and market information as an educational service to its clients and prospects and does not endorse the opinions or recommendations of the blogs or other sources of information. Clients and prospects are advised to carefully consider the opinions and analysis offered in the blogs or other information sources in the context of the client or prospect's individual analysis and decision making. None of the blogs or other sources of information is to be considered as constituting a track record. Past performance is no guarantee of future results and FXDD specifically advises clients and prospects to carefully review all claims and representations made by advisors, bloggers, money managers and system vendors before investing any funds or opening an account with any Forex dealer. Any news, opinions, research, data, or other information contained within this website is provided as general market commentary and does not constitute investment or trading advice. FXDD expressly disclaims any liability for any lost principal or profits without limitation which may arise directly or indirectly from the use of or reliance on such information. As with all such advisory services, past results are never a guarantee of future results.