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Choose an article below:
 How long does the FXDD Auto DEMO account last for?
How can I view my FXDD Auto trades?
What if I want to do a manual trade in addition to Autotrades?
Does the FXDD Auto platform allow hedging?
Do the performance figures include swap values?
What are the costs for the signals and trade execution, are there any other charges?
How do I know what size of stop a signal provider uses, so I can calculate my risk?
Can I set leverage with your platform, what if signal provider wants to buy $100k but I only want
to open $10k?
Does your platform work with MT4?
Can I trade any signal Provider I like?
How many systems/ pairs is it possible to trade in a LIVE account ?
How do I get started, what is the process and how long does it take?
Does the DEMO account have the same functionality as the LIVE version ?
How do I know when a trade is opened and closed on my account?
Can I stop Autotrade at any time?
Does your platform support multiple strategies in parallel?
What does Max DD mean in the signal provider list?
Can I close or change the SL or Target manually myself?
Why are some pairs showing less profit than other pairs with same number of pips?
If I close an autotrade, when the signal arrives to close the trade, will it then put me in a new
open position?
Can I trade various modes of money management in same portfolio ?
What happens if I disable money management for a signal provider when I have an open
position, how will the trade be handled by the system?
When is the commission charged, at end of month or every trade?
What are the margin requirements for a Trade?
How can I check the signals from my chosen provider?
Which is the best system to trade?
Is the performance figures realistic to what people are getting on their account?
Does the performance figures include commission?
Do I require the platform to be connected to the Internet permanently?
Q: How long does the FXDD Auto DEMO account last for?
A: FXDD Auto DEMO accounts last 30 days.
Q: How can I view my FXDD Auto trades?
A: You can view your trading signals via 3 methods:
- A web-based viewer where you can access your account from any PC connected to the internet, without the requirement to download any software, means you can view your trades anytime, anywhere on any PC.
- Via the Auto-trading Client Software, that can be downloaded to any PC and installed.
- On the FXDD MT3 platform.
Q: What if I want to do a manual trade in addition to Autotrades?
A: You are able to open manual trades in addition to autotrades, these will be labeled as “manual” in signal provider column on the Autotrading software.
Q: Does the FXDD Auto platform allow hedging?
A: Yes, of course.
Q: Do the performance figures include swap values?
A: Yes, they include the swap rates.
Q: What are the costs for the signals and trade execution, are there any other charges?
A: The only charge the client pays is 1 pip commission per round turn in addition to the broker spread. For example, $10 on 100k lot, $1 on $10k Mini-lot. There are no other charges for signals or platform rental.
Q: How do I know what size of stop a signal provider uses, so I can calculate my risk?
A: You can contact the signal provider, or use the DEMO for 30 days to assess your potential portfolio.
Q: Can I set leverage with your platform, what if signal provider wants to buy $100k but I only want to open $10k ?
A: The client sets the leverage for each currency pair to their requirement, the signal provider only sends the signals, not a suggested lot size, a client can trade from $10k lot upwards for each pair they decide to trade. There are 3 Modes of Money Management:
- Fixed Lot – Fixed Lot size per trade.
- Fixed Ratio – Fixed Account % Risk per trade on Principal.
- Fixed Delta – Increases or Decreases lot size dependent on Account Balance.
Q: Does your platform work with MT4?
A: No, MT4 is not supported alongside the Autotrade Platform.
Q: Can I trade any signal Provider I like?
A: Only signals providers integrated and listed on the FXDDAuto platform are available to autotrade.
Q: How many systems / pairs is it possible to trade in a LIVE account?
A: It is possible to trade 100 system/pairs in the LIVE account version.
Q: How do I get started, what is the process and how long does it take?
A: Open and fund an account at FXDD and you can be auto-trading in 24 hours.
Q: Does the DEMO account have the same functionality as the LIVE version?
A: The DEMO account has the number of pairs to trade restricted, also has only 1 mode of money management, not 3. In addition to this in DEMO mode, trades will not show the Stop Loss or Target Point to avoid signal misuse.
Q: How do I know when a trade is opened and closed on my account?
A: We will send you a notification alert to your email address, this alert can be forwarded to SMS if you are using an Email to SMS supported Email provider.
Q: Can I stop Autotrade at any time?
A: Yes, you can close all your positions and disable your portfolio instantly, you are in complete control at all times of your account.
Q: Does your platform support multiple strategies in parallel?
A: What happens if Provider A is short on EURUSD and Provider B tries to place a long EURUSD trade. The Autotrading platform will recognize signals from multiple signal providers and hedging is used when necessary.
Q: What does Max DD mean in the signal provider list?
A: It is the largest peak to valley drawdown for that pair, this figure can be used for evaluating your risk.
Q: Can I close or change the SL or Target manually myself?
A: Yes, you can close or modify an autotrade signal, however it will be readjusted again if a new modify order is placed by the signal provider after the client adjustment.
Q: Why are some pairs showing less profit than other pairs with same number of pips?
A: This depends on the pip value of the currency pair in question.
Q: If I close an autotrade, when the signal arrives to close the trade, will it then put me in a new open position?
A: No, signals to open and close are distinctly different, if you manually close a trade, no position will be taken when the close order arrives. The next new trade to open will executed on your account.
Q: Can I trade various modes of money management in same portfolio?
A: Yes, you can have Fixed lot, ratio and delta settings in the same portfolio.
Q: What happens if I disable money management for a signal provider when I have an open position, how will the trade be handled by the system?
A: If you remove a signal provider from your portfolio, any open trades will be closed off when the close order arrives, but a new position to open will not be executed.
Q: When is the commission charged, at end of month or every trade?
A: The commission is applied when the trade is closed.
Q: What are the margin requirements for a Trade?
A: The same as the MetaTrader 3 Platform.
Q: How can I check the signals from my chosen provider?
A: You can open the signals tab on the platform to view signal history.
Q: Which is the best system to trade?
A: This is left to the discretion of the client, we provide them all the tools and trade history for them to make an informed decision regarding their investment choices, but do not provide investment advice.
Q: Is the performance figures realistic to what people are getting on their account?
A: There are many LIVE clients trading these systems, the performance figures are regularly checked to ensure they are aligned with LIVE trading account performance.
Q: Does the performance figures include commission?
A: No, the performance does not include 1pip commission per round trade.
Q: Do I require the platform to be connected to the Internet permanently?
A: No, all trade signals are executed on Remote servers, therefore is not a requirement to keep your PC running for trade execution on your account. You are required to connect to the internet to set your Money Management settings initially.
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