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Welcome to our F.A.Q. Section

Have some questions? Well we have some answers!
Select from the various topics below and search for the answer that you are loooking
for. Can't find they answer there click on the live chat button on the upper right hand
corner and ask a customer support specialist. Choose a topic below.

1 - About FXDD

7 - MetaTrader

2 - Demo Trading Account

8 - FXDD Trader

3 - Live Trading Account

9 - Mirror Trader

4 - New Accounts

10 - FXDD Autochartist

5 - Trading Forex

11 - Deposit / Withdraw Funds

6 - Troubleshooting & Telephone Orders

12 - JForex

13 - HOW DOES FXDD HANDLE SLIPPAGE

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NOTICE: All FXDD customers should be aware that Expert Advisors, scripts, modified platforms, computer programs or other devices programmed to trade or to attempt to trade on off market and/or stale prices violate the terms and conditions of FXDD's customer agreement. In addition, such Expert Advisors, scripts, modified platforms, computer programs or devices may violate, among other statutes and applicable regulations, 18 USC §1310 and CEA § 6(c)(1). All customers are responsible for Expert Advisors, scripts, modified platforms, computer programs or other devices used in connection with their accounts, regardless of the source. If you have any questions regarding this notice, please contact an FXDD representative.

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You may check FXDD's registration and that of its Associated Persons by visiting the NFA's Background Affiliation Status Information Center (BASIC) at www.nfa.futures.org.